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SHIPPING POLICY

Order Processing:

  • Processing Time: Orders are processed within 1-2 business days. Custom and high-demand products may take longer, which will be indicated at the time of purchase.

  • Confirmation: You will receive an order confirmation email as soon as your order is placed, and a shipping confirmation email once your order is dispatched.

Shipping Methods and Times:

  • Standard Shipping: Deliveries typically take 7-10 business days.

  • Express Shipping: Available at an additional cost, with deliveries typically taking 2-3 business days.

  • International Shipping: Available for select countries, with delivery times varying based on location.

  • Legal Obligations: We may disclose your information if required by law or to protect our rights.

Shipping Costs:

  • Standard Shipping: Calculated at checkout based on the weight and dimensions of the package and the delivery location.

  • Express Shipping: Additional charges apply, calculated at checkout.

  • International Shipping: Costs vary by destination and will be calculated at checkout.

Tracking Your Order:

  • Once your order is shipped, you will receive an email with a tracking number. You can track your package through the shipping partner's website.

Delivery Issues:

  • Incorrect Address: If the address provided is incorrect, and the package is returned, you will be responsible for additional shipping charges.

  • Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us at support@stichy.in within 10 days of the estimated delivery date to file a claim.

  • Failed Delivery Attempts: If delivery fails due to customer unavailability or refusal, the package will be returned to our facility. Reshipping will incur additional costs.

Contact Us:

  • For any shipping-related queries, please contact our customer support team at support@stichy.in.

  • We strive to ensure a smooth and efficient shipping process to get your orders to you as quickly as possible. Thank you for choosing Stichy!

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